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Return Policy

Return/Refund Policy

Because our products are made to order at the time the order is placed certain conditions apply. Read the following carefully.

1️⃣ If you have issues or problems with your item, you must contact us via email within 72 hours of the item being delivered to your address.

2️⃣Returns are accepted only if the item arrives damaged (printed aesthetic or damaged product)

3️⃣ For apparel items, size exchanges or returns are not accepted. All of our products are custom made to order. We do not have inventory on hand. We produce your item only when you place the order therefore there is no item to be exchanged.

**Each apparel item should have a size chart attached on the product page. Pay close attention to the chart to avoid ordering the wrong size.**

4️⃣After contacting us, we will walk you through the steps to ship the item back to us.

 

If you have any questions, please email us at info@aarzdesigns.com

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